State Farm® Insurance Agent Brian Downes
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tiya M
July 17, 2024
"Initially did business with Michael. I ended up having to be refunded in April of 2024. It is now July 17th,2024 and I still have yet to receive my money back. Al I get is a run around. Avoid them"
Shahidabdus Salaam
May 29, 2024
"Outstanding 👏 customer 👏 service!!! Like a good NEIGHBOR " STATE FARM INSURANCE ". WAS THERE FOR 👌 👍 I. BE BLESSED"
"Thank you so much for your review Shahidabdus! It is our pleasure to assist you and provide you with outstanding customer service! Best, Brian Downes"
Monica Pian
May 5, 2023
"For almost a decade we have had our life, auto & home insurance with this State Farm office. Our Agent Annie is the best, she’s very knowledgeable, super helpful and understands our needs. She’s truly an asset to the office. It’s convenient to call the office to make a payment, whoever answers can help with payments."
justin martinez
January 28, 2022
"These are the best insurance agents I have had. They always answer my questions and concerns. They are friendly and very knowledgeable."
vinny oombotz
September 9, 2020
"These guys are the best! Honest, professional, & fair priced- ask for Michael... I met the team at the fresh meadows office by accident, due to a scheduling mistake by my office. We were supposed to be working at night, supplying electric to the new HVAC system, but were there during the day instead. As i was climbing around on Michael's desk & working in the state farm office's ceiling- he didn't stop working either- he sold me insurance lol! I had just had a bad experience with my own insurance company which had me lose all recourse after my motorcycle was stolen & other sketchy bills & lack of coverage but i was so confused i just kept paying (thanks NY minimum proof of insurance). Mike broke my policy down & explained the different coverage options & the long-story-short is i have now been with state farm for about 8yrs, & have happily referred many friends & family."
Washington Vera
October 16, 2019
"The best rates for car insurance and life insurance 100% recommended."
Mauro V
November 9, 2017
"Wanted to let you know what a gem you have in Judy Duran. She is the consummate professional and so easy to work with. I would never go anywhere else for my insurance needs! Mauro V"
"Mauro, thank you for your kind words and for putting your trust in our agency!"
Jose Crespo
August 14, 2017
"Came initially with my dads policy. Once I branch out from my dad, Judy Duran has been on top of everything. She's excellent! Helps me and my dad with any policy issues. Also, signed us up for life insurance which is great. Definitely the person you want to speak to at this agency."
"We truly appreciate your business and it's always a pleasure working with you."
nils montoya
July 27, 2017
"In my experience as a client I've received great knowledgeable advice regarding my life insurance policy and options. I would recommend Judy Duran for all your insurance needs she provides great customer service and not only looks to save you money, but also make sure you have the proper coverage."
"We love hearing from our clients so thank you for taking the time to leave us feedback."
Christian Canarte
July 26, 2017
"Would highly recommend switching over to State Farm great customer service and experience with my car insurance ask for Judy Duran she is knowledgeable and helpful"
"Thanks so much for your kind words Christian! We appreciate passing along your positive experience with our office and recommending others work with us for their insurance needs!"
Melanie Meng
July 26, 2017
"I was directed to Judy Duran and I am very happy that I did. Right away I knew she was patient and very helpful. After 15 minutes of Q&A she gave me different quotes with different policies. I told her it was my first time dealing with insurance and she took her time to explain what each coverage meant. The pricing made me speechless and it was so low that I figured I would pick the more pricier coverage since it still was so cheap. Judy gave me the best price that I've come across. I couldn't have been happier with my first experience with buying insurance."
"Melanie, we thank you for your trust and for allowing us to handle your insurance needs! We are always glad to assist you."
Maddy Val
March 2, 2017
"My experience with State Farm has been great so far. I've been a customer for over a year now and don't have any complaints. My agent is always so helpful. It's never a hassle to get a hold of her and she always gets back to me with any questions I may have promptly. I would recommend this place; ask for Judith."
"Thank you Madalyn for recommending our agency to others! We are proud to have Judith in our team."
Joe C
January 29, 2017
"I saved a LOT by switching my car insurance after 20 years as a customer. They kept raising rates for no apparent reason."
"Hi Joe, We apologise that your experience with our office was an unpleasant one. That is not the service level that we hold ourselves to. We always try to go above and beyond for each and every customer. I would love the opportunity to hear about your concerns directly. Please give us a call at your earliest convenience! - Brian"
Stephanie Valerio
March 23, 2016
"Judy Duran is who helped me with getting mine and my husbands policies. She is very knowledgeable and passionate about helping people understand the importance of taking care of their families. She also told me about other products State Farm has to offer like long term disability insurance as well as a savings account, I had no idea they offered. I look forward to continue working with her in the future and would recommend her to anyone I know."
"Thank you Stephanie! We are proud to have Judy on board!"
Valerio
November 5, 2015
"Excellent customer service!! Great rates! Ask for Judy Duran"
"Thank you Valerio!"